A potential Canada Post service disruption could delay delivery of hard copy CARMA bills and any payments mailed to CARMA Billing Services.
CARMA customers are still responsible for keeping their account up to date in the event of a strike or service interruption.
In the Event of a Postal Service Interruption:
Obtaining the Balance on your Account
- Online – Customer Portal provides customers with online access to their CARMA account 24/’7, including current and past bills. To access or register for Customer Portal click here.
- By telephone – Customers can get their account balance by calling CARMA Billing Services customer service team at 1-888-298-3336.
Paying Your Bill
Paying Your Bill
Online – Customers can pay their bills electronically using these methods:
- Pre-Authorized payment
- Online or over the telephone through their bank
- Mastercard or Visa using KUBRAEZ-PAY. A service charge will apply.